We warranty all Samuel Shen instruments and cases, as well as Ophelia carbon fiber bows for one year against defects in material and workmanship.
Warranty service is performed via our dealer network, and occasionally at our location in Fairport, NY. You can find a nearby dealer here.
Do you have a question that isn't answered here, or a comment you would like to share with us? Your calls and emails are always welcome.
Toll free: email@example.com