Q: As a player, can I buy directly from CSC Products or Samuel Shen?

A: We do not sell directly to players, for a few reasons:

• Our instruments are intermediate products, still in need of a great deal of work by your dealer prior to the sale. In most cases they perform a complete setup, and offer numerous options. The setup is a very personal process that each dealer develops as they mature as luthiers, performed with the specific needs of the player in mind.
• Stringed instrument players need professional service within immediate reach, and buying from a distance goes against this important principle. No one can reach out of the internet and reset your fallen soundpost the morning of a performance, so we encourage patronizing the shops who will be there to help you when needed.